Free guest pictures can be found on our Facebook page. http://www.facebook.com/SFsegwaytours/photos_albums
Albums are generally displayed in date order. Occasionally the folders are slightly out of order or pictures are uploaded under the wrong date.
These are free pictures that we take when we can and there is no guarantee that there will be pictures of your group. We appreciate you booking a tour with us. Thanks again.

The Segway Human Transporter is the first of its kind - a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that monitor your balance 100 times a second and automatically respond to your body's movements. To move forward, the rider simply leans forward. To stop or move backwards, the rider leans back slightly. The rider glides smoothly as the Segway senses where you want to go. We use Lean Steer i2 Segways on our San Francisco Tours.

All first time customers are required to take a 45-50 minute on board training session to ensure a safe and enjoyable experience. Training time is part of the overall tour time. During the busy summer season training time may be slightly longer. Riders are trained on safe Segway operation, emergency stops, safety cone course and our "Share the Road" policy. Training includes a 9 minute safety video. All riders are required to wear a helmet and bright colored reflective safety vest.

We do not offer test drives. Take a tour it is fun! Depending on schedule and staff availability we do offer a pre-tour evaluation and abilities discussion specifically for guests with disabilities / medical conditions that may impair their riding abilities.

Our San Francisco Waterfront, Golden Gate Park and Segway Tours mainly stay on the "flat parts" of the city. None of our tours go to or across the Golden Gate Bridge. (better explored on foot or our Electric Bike Tour over the Bridge) Our new Advanced Rider Tour does travel up and down some great hills and includes going down the famous Crooked Lombard Street hill. The Advanced Tour is limited to riders that have previously taken a full 1+ hour Segway tour (on a new i2 Segway model) in the past year. Segways are allowed on most San Francisco streets and designated bike pathways. Segways are not allowed on sidewalks in San Francisco. We strongly stress that all Segway riders courteously "Share the Road" with other vehicles, bikes and pedestrians. It is the Segway rider’s responsibility to yield to pedestrians. Pedestrians have the right-of way. Our routes in San Francisco are mainly on designated bike lanes. These bike lanes are adjacent to city streets. In some places the bike lane is the full width of the city street. We are in a busy big city and will be in some high traffic areas. San Francisco has more bike lanes per square mile than any other US City. Unlike Segway tours in other US cities we cannot operate the tours on the sidewalk. Each Segway has a radio so the guide can advise you to upcoming changes in the route. Similar to a bike ride you will have to be aware of your surroundings and traffic. Safety is very important to us: All Segway guests must be age 12 or older and weight at least 100 pound (46 kilos). If you book a tour and any of your guests do not meet the minimum age / weight criteria they will not be allowed on the tour and you will NOT be given a refund. .Please review the rider requirements here.

The San Francisco Segway Tour has a top speed of about 8 -10 miles per hour. A Segway can average about 24 miles between battery charges. A fully charged battery will last with constant riding for approximately 6 hours. Riding times vary with hills, rider weight and speed. Segway has settings that limit the top speed. Your tour will begin cruising at no more than 4-5 mph. One additional setting is used for slightly higher 8-10 miles per hour. You can enjoy the entire tour on the lower speed. With crowded streets we limit our speed for a relaxed cruise.

Our Segway tours are 2.5 hours including the 45-50 minute training time. Training time may be slightly longer during the busy summer season. We make a few stops for pictures along the San Francisco routes.. We make a few stops for pictures and our tour guides carry cameras too!. For your safety we request that riders do not take pictures or videos while riding on their Segway. It is really hard to steer and see obstacles if you are looking through a camera view finder! Our tour guides take a few free picture on most tours and post them online on our Facebook page. Guests can download the pictures for free. Guides are happy to take pictures of your group with your camera. Please ask.

Reservations are required for our tours and can be made online or by phone 415-474-3130 or toll-free 1-877-474-3130.

In San Francisco our Wharf & Waterfront, Night Tour of Chinatown, Little Italy and Waterfront, Advanced Hill Segway Tours and Electric Bike Tours meet in the heart of Fisherman’s Wharf. Tour depart from the rear parking lot at 757 Beach Street near the corner of Hyde Street. Located across Beach Street from the Hyde Street Cable Car turn around in Fisherman's Wharf. A Wells Fargo Bank ATM (red sign) is at the entrance to our driveway leading to the training area. We are in the rear parking lot and not visible until you are standing at the end of the driveway. Look for yellow and blue flags.

We DO NOT have parking facilities on site. Parking and public transit information are listed at bottom of this FAQ.

There are many paid parking lots and garages within a few blocks of our location. On street metered parking is very limited. The F-Line Historic Street Cars and both MUNI Cable Cars lines all transport visitors to the Wharf.

The Golden Gate Park Segway Tour start location is in the paved area directly behind the Sprekels Temple of Music ( band stage ) in the Golden Gate Park Music Concourse area. If you are trying to find us using GPS the entrance to the Japanese Tea Garden is across the street from our training lot at 75 Hagiwara Tea Garden Drive SF CA 94118.

Parking spaces are NOT available at the Park guest training location. The Segway training area is not visible until you are behind the Band shell (stage.) On some GG Park special event days the training area will be moved to the adjacent Tour Bus Parking Lot.

Nearby paid underground garage parking is available at the Music Concourse Garage located between the deYoung Museum and the California Academy of Science. We do not reimburse parking costs. Free on street parking is available on adjacent streets and fills rapidly on weekends. We suggest taking public transit on MUNI to the Park.

Please book as far in advance as possible. Reservations are required. We suggest you either book online or call 415-474-3130 or toll-free 1-877-474-3130. Our tours sell out during the busy Summer travel season in San Francisco.

We are open seven days a week. If you plan to be in the Bay Area during 4th of July, Thanksgiving, Christmas, New Years, Fleet Week (Early October) or other Holidays please call for schedule changes. We are closed January 1, November 26th, December 25th and 31st. Check each tour page for current tour times: San Francisco Guided Wharf & Waterfront Segway Tours depart from Fisherman's Wharf. Night Segway Tour of Chinatown, Northbeach Little Italy and Embarcadero Waterfront Advanced Hills & Crooked Street Segway Tour depart from Fisherman's Wharf Electric Bike Tour over Golden Gate Bridge depart from Fisherman's Wharf Golden Gate Park Segway Tours depart from Golden Gate Park Important: Please arrive 15 minutes before your scheduled tour time to check in and start your tour and training on time. If you arrive late we will NOT let you join a tour group that has already started training and your money will not be refunded or your tour rescheduled. Safety and complete training for all of our guests is our 1st priority.

It is cold in San Francisco ! Dress comfortable and in layers.Highly recommended: Comfortable closed toe flat shoes (no high heels, sandals, shape ups, z-coils or flip flops) and an extra layer of warm, wind resistant clothing. Gloves are recommended during the winter months. With the chilly wind, wet fog and damp environment along the waterfront shorts and a t-shirt are NOT a good fashion idea. Each Segway has a very small handlebar storage bag for cameras, light jackets and purses. Backpacks or bulky bags will not fit in the handlebar bags. Please leave bulky backpacks at home. We have a supply of rain ponchos, warm jackets and lightweight knit gloves at the San Francisco location. Simple knit caps (beanies) are available for purchase for $2.00 if you want something to wear under the helmet. Guests may bring their own bike helmets.

Riding a Segway is similar to riding a bike—it's intuitive but nobody is born knowing how to operate it. That's why we offer 45-50 minutes of training so you can get familiar with the device. A Segway is not an ideal mode of touring for people with some mobility issues. All guests must be able to easily and quickly step on and off the Segway without any assistance, which requires physical abilities similar to climbing and descending stairs without assistance or use of a handrail. See more disability and medical condition information here.

Segway riding is not recommended for pregnant women. Unfortunately, pregnant guests will not be permitted to participate due to fall risk. This activity is NOT recommended for some guests age 70 and up Please review information about disabilities and mobility issues listed below..

Safety is very important to us: All guests must be age 12 or older and weight at least 100 lbs. (45 kilos). If you book a tour and any of your guests do not meet the minimum age / weight criteria they will not be allowed on the tour and you will not be given a refund.

if you have been on a Segway tour in another city and the tour operator let your age 12 and under / under 100 lbs (45 kilos) child participate we will still NOT allow them to ride on our tour. Unlike most Segway tours in other cities we have hills on our route and guests must be the minimum weight and age to safely participate.

Guests will practice on the Segways until everyone feels comfortable and ready to tour San Francisco!

San Francisco Waterfront and Golden Gate Park Tour Rider Requirements:

• Segway Tours be age 12 and up and weigh at least 100 lbs (46 kilos). (Bike Tours Ages 16 and up.) For guest safety minimum age and weight requirements are strictly enforced. This includes underage / underweight guests that may have been allowed on tours in other cities.
• Children under 18 must be accompanied by an adult or guardian.
• Be able to easily and quickly step on and off the Segway without assistance, which requires physical abilities similar to climbing and descending stairs without any assistance or use of a handrail.
• Be able to stand on the Segway for a period of 1-2 hours.
• Weigh between 100 and 250 pounds (46 to 113 kilos).
• This activity is NOT recommended for some guests age 70 and up. Pregnant guests will not be permitted to participate
• Wear the helmet and safety vest that is provided with the tour.
• Sign a liability waiver.
• Complete the Segway rider training and test ride
• Respect road signs, pedestrians, bikes and cars for a safe enjoyable ride. Arrive 15 minutes early to check in and be ready for fun!

Advanced Segway Tour: Rider Requirements

• All guests on the Advanced Hills Tour must have taken a 1+ hour Segway Tour on a newer version of the Segway i2 with lean steer. Our tours or a full 1+ hour tour in another city in the last 12 months will qualify you. A five minute test ride or tours on the older version ( non moving handlebar design) of the Segway do not qualify . All members of your group must have the minimum experience. This is not a beginner tour or appropriate for guests with mobility issues.
• Ages 12 and up and weigh at least 100 lbs (46 kilos).For guest safety minimum age and weight requirements are strictly enforced. This includes underage / underweight guests that may have been allowed on tours in other cities.
• Guests must weigh a minimum of 100 pounds and not over 250 pounds. (46 to 113 kilos).
• This tour is more strenuous than our other San Francisco Tours. Do not book this tour if you don't want to ride up and down hills or tire easily. You will be standing for 2 hours.
Weight and age restrictions will be strictly enforced.
• This activity is NOT recommended for some guests age 70 and up. Please review mobility and disability info listed below. Pregnant guests will not be permitted to participate due to fall risk.
• Please no high heels, sandals or flip flops.
• All guests must be able to easily and quickly step on and off the Segway without any assistance, which requires physical abilities similar to climbing and descending stairs without assistance or use of a handrail.
• This tour subject to a minimum of 4 guests. Groups will be combined. Advanced reservations are required.

No refunds for guests that ignore the requirements.
Arrive 15 minutes early to check in and be ready for fun!

The training includes:

• Walking the customer through a simulated obstacle course consisting of cones, turns and an emergency stop to ensure a safe and enjoyable experience.
• Hands-on training with a instructor. Video introduction. Check-out ride and skills review. NEW: Training video is now available in 11 languages.
• Education of rider courtesy and rules of the road.

It is important to note that the Segway has not been designed, tested, or approved as a medical device.

I or a member of my group has a disability or medical condition.

How do you evaluate and /or handle a guest with a disability / medical condition ?

It is important to note that the Segway has NOT been designed, tested, or approved as a medical device. Our staff are not professionally trained to recognize or evaluate disabilities. We are not doctors or clinicians.

We want everyone to have a safe experience. We have had guests with some physical challenges do well on the Segway. The Segway tour is not a good choice for guests with motor control or learning disabilities. Our tours do require physical exertion and standing for long periods of time. Please carefully review the rider requirements listed above.

If you contact us in advance we will try to arrange for a free demo / training the day (or days) before your tour. This is only if we have staff and time available. We use this time to try to best evaluate the riders abilities. During this time a staff member will spend one on one time with the guest and answer questions. We always err on the side of safety.

We strongly suggest asking questions in advance concerning any disabilities/ medical issues..

We will most likely not have a lot of extra time during training prior to the tour departure to work with a guest. We operate on schedule so the other paying guests have a full tour experience. On occasion (if we have space) guests that don't feel comfortable or do not have the skills have stayed in our parking lot area vs. going on the tour. They receive a bit of extra riding time without being out on the road.

At a minimum on arrival please tell the training staff and guides if you or members of your party have a disability, medical condition or travel issue that may impact riding ability.
This includes recent surgeries, back braces, pregnancy (not allowed to go on tour), fainting spells, missing limbs, hip replacements, knee replacements, hearing loss, vision problems, casts, drugs that may impair motor control and much more than we can list here. Jet lag and dehydration from long flights can also be a problem for our international guests.

During our regular guest training prior to the tour departure: 1. We will not let you leave our training facility if we feel you are not a competent / safe rider. 2. We do not offer a full refund if we or you decide that it will not be safe for you to proceed.

San Francisco is famous for the fog! Our tours run in fog, light rain or shine. We always suggest multiple layers of warm clothing for any San Francisco activity. Summer afternoons can be in the 50's. Rain gear is available for those infrequent rainy days. Segways are designed to run in any weather. In the rare case of a tour cancellation due to a severe rain we will offer space on an alternate date or time (if space is available.) Each Segway has a very small handlebar storage bag for cameras, light jackets and purses. Please leave bulky backpacks at home.

Reservations require a full advance payment via credit card. We will send an e-mail confirmation of the date and time of your tour. Deposits are fully refundable if the reservation is cancelled 3 days -72 hours or more prior to the scheduled tour. We have a limited amount of Segways available for tours. No Shows are charged in full and will not be rescheduled. The deposit WILL NOT be refunded for any reason within 72 hours of your scheduled tour. A signed liability waiver is required prior to your tour departure. Gift Certificates are not refundable. IMPORTANT: Please arrive 15 minutes before your scheduled tour time to check in and start your tour and training on time. If you arrive late we will NOT let you join a tour group that has already started training and your money will not be refunded or your tour rescheduled. Safety and complete training for all of our guests is our 1st priority.

We can help you get a Segway of your very own. Call or E-mail us for more information about when we are setting units from our fleet. When available we offer used Segways in our Ebay Store

We do not have parking facilities at our San Francisco Wharf training area. Street parking is limited and meters last a maximum of 2 hours. (Tours last over 2 hours) We do not reimburse parking costs.

Paid Wharf area Garage Parking is available at:
Anchorage Shopping Center: 500 Beach St San Francisco, CA 94133 2 blocks East of our location on Beach Street.

NEW! We have a negotiated discount parking for the Anchorage garage. Rate is discounted by one hour (Estimate $ 6.00 off.) To get discount you must pick up yellow discount coupon at our office and present at parking booth when exiting garage. No discount is available without this parking coupon. Not valid on major Holidays. Discount parking deal terms subject to change without notice. This parking offer is subject to change or be canceled without notice. We are not affiliated with or responsible for parking at the garage or operations of the Anchorage garage management company.
Ghirardelli Square Garage: 900 Northpoint Street San Francisco CA 94109. Garage entrance is on Larkin Street between Beach Street and North Point Street. 1 1/2 blocks West of our location.

San Francisco Golden Gate Park Segway Tour start location is in the paved area directly behind the Sprekels Temple of Music ( band stage ) in the Golden Gate Park Music Concourse area. If you are trying to find us using GPS the entrance to the Japanese Tea Garden is across the street from our training lot at 75 Hagiwara Tea Garden Drive SF CA 94118.
Parking spaces are not available at the guest training location. The Segway training area is not visible until you are behind the Band shell (stage.) On some GG Park special event days the training area will be moved to the adjacent Tour Bus Parking Lot.
Paid underground garage parking is available at the Music Concourse Garage located between the deYoung Museum and the California Academy of Science. We do not reimburse parking costs. Free on street parking is available on adjacent streets and fills rapidly on weekends. We suggest taking public transit on MUNI to the Park.
Give yourself lots of extra time to find parking in or near the Park.
Important: John F. Kennedy Drive through the park is closed on Sundays from Transverse Drive to McLaren Lodge.
From April through September JFK Drive is also closed to traffic on Saturdays from Tea Garden Drive to Transverse Drive. Allow extra time to travel to and find parking on weekends. Please arrive 15 minutes before your scheduled tour time to check in and start your tour and training on time.

With our guests from around the world we get asked about guide gratuities every day. Guide gratuities are not included in the tour price. We do not include a fixed price gratuity as we want to keep the tours affordable for as many guests as possible. Guide gratuities are completely at the discretion of the guest. We employ a great and diverse group of guides. They guide because it is a fun job and they get to meet people from all corners of the world. Similar to service businesses all over the United States, gratuities are a small part of the compensation the staff receives. If you choose to give your guide a gratuity, it would be much appreciated. Gratuities are included as part of the pre-paid cost for our private group tours and corporate events.

Wharf Location: The Powell / Hyde Cable Car ends across the street from our facility. Lines to board the Cable Car from downtown San Francisco can be as much as a 2 hour wait during the Summer. Cash Fare: $5.00 one way. BART to city then to Wharf: Take BART to the Embarcadero Station. Go upstairs and cross the street to the Ferry Building. In front of the Ferry Building, take the MUNI F Line Street Car to the last stop in Fisherman's Wharf. Our Wharf location is 4 blocks West from last F Line stop. The F Line experiences rider delays during the summer months due to full street cars. MUNI: www.sfmuni.com | (415) 673-6864. Fisherman's Wharf and Golden Gate Park are both easily accessible from all points in San Francisco via public transportation. For specific route information, please contact the San Francisco Municipal Railway. MUNI operates the Cable Cars, F Line and Bus System. For all transit questions, including traffic information, public transportation schedules, directions, and routes, call the Bay Area Travel Guide at 511 or visit www.511.org. BART: www.bart.gov | (415) 989-2278

We are very media friendly and have handled media visits from all over the world. Please contact us here with your request. We also have high res / web ready images available for publication in our media section.

All reservations require a valid ID with picture and a credit card. We Accept Visa, MasterCard, Discover or American Express. We do not charge a security deposit on your credit card. Your card will be charged for any damages to the Segway. Riders are responsible for all damages to the Segway and/or anything they may accidentally collide with. Please keep in mind that each Segway costs over $6000.00.

We do not rent Segways. All of our tours include a guide and full narration. Book a tour - it's fun!

Yes - We offer private VIP tours for company functions and families. Whether it's a family vacation or company conference. Private tours can be reserved for 2 to 80 guests. Larger groups can be split. Prices will be quoted after we customize your tour. For more private tour info go to the Private Tour page.

We apologize for not having public restrooms at our Fisherman's Wharf training facility. (It is a parking lot) Please use the public restroom facilities at the 3 neighborhood shopping centers, Argonaut Hotel or in the nearby National Park Museum prior to your arrival. We will make one restroom stop on the tour approximately 1 1/2 hours after we begin training. Thanks. The Golden Gate Park Segway Tour start location has public restrooms next to the training area.